Makes sense for a smaller company. Though proudly advertising a feature you may implement thanks to EU regulation, while avoiding compliance yourself, seems in somewhat bad taste.
Not that I am unaware of the immense difference in scale and influence between Apple and Pebble, and the different nature of these regulations in this light.
That would be fine if it was a kickstarter or some "sold as is" prototype. But looking at the page and pitch, it's sold as a regular product backed by a regular company.
We're not talking about free returns or costly perks, but manufacturing defects that got passed their QA process or resulted from design issues. Leaving the customer holding the bag for these is kinda crap, even (especially?) for a small company IMHO.
Pebble also has a bad track record of making lasting products.
The original Pebbles had a zebra strip connector to the display which had problems; and their last product, the Pebble 2, had buttons made of a soft silicon rubber which quickly fell apart. The fact that the new Pebble company sold a brand new product (the Pebble 2 Duo) with the same defective design is worrying.
Exactly. I've bought custom keyboards off individuals under such limited expectations, but everything makes this watch otherwise look like a proper product release.
Just to spare people reading this a few clicks (from their FAQ):
> Yes, we warrant against manufacturing defects for 30 days after you receive your order. Ship us the defective watch, and after we receive it back, we will ship (no charge) you a replacement.
Not really, merchants can pay everything on your behalf. Amazon US, Amazon UK, AliExpress and eBay US all do that. There are companies who you can outsource all the shipping, taxes and duties logistics. Even Amazon itself does that.
