I remember a number of years back when people were equating the feeling of sturdy and heft with quality. Just feelings. No actual metrics. I would constantly look down at my beaten up plastic junk and shake my head. At least my junk still worked. Everyone else seemed to be replacing their stuff all the time because their favourite products were only designed to give the illusion of quality. In reality, the very things that gave those products the illusion of quality were diminishing the longevity of the product or ensuring that it could not withstand any abuse.