My employer has Glean AI search. It's better than Atlassian's search for Jira/Confluence, and can simultaneously search Slack, Google Drive, & more tools where we've haphazardly scattered important documentation like sqwrls with ADHD.
Being better than Atlassian's search isn't a difficult hurdle to clear, but it's one of the only areas where I've seen a noticeable improvement caused by an "AI" product. Not sure the search actually uses AI or just happens to be a decent cross-product search tool, there's a separate interface to chat with it & have it summarize things so the search might not really be using the AI.
Being better than Atlassian's search isn't a difficult hurdle to clear, but it's one of the only areas where I've seen a noticeable improvement caused by an "AI" product. Not sure the search actually uses AI or just happens to be a decent cross-product search tool, there's a separate interface to chat with it & have it summarize things so the search might not really be using the AI.