I slipped in the catch-all phrase "while maintaining the same quality" for exactly this reason :)
> What you really want is: - every team working to improve the customer experience - guided by leadership priorities and initiatives
What I'm saying is, in some types of organisation the goal-setting process can be how you express the leadership priorities and initiatives
I slipped in the catch-all phrase "while maintaining the same quality" for exactly this reason :)
> What you really want is: - every team working to improve the customer experience - guided by leadership priorities and initiatives
What I'm saying is, in some types of organisation the goal-setting process can be how you express the leadership priorities and initiatives