I sent the Parse guys a tech-support request on Friday morning before Memorial Day weekend. Most places you send emails to are a black hole and I didn't really expect a response until after the holiday weekend, if at all. To my surprise, I had an answer in my inbox by end of day! This is the kind of support I love in a company. I have not stopped telling everyone I know that they need to check out Parse. They're saving me tons of time getting my next app out the door.