I think this is the problem with all cloud services. The liability costs involved in dealing with worst case scenarios are potentially so huge, the majority of providers have terms and conditions which relinquish all responsibility when bad things happen.
The only real solution is backup, and the only backup that can truly be relied upon is one you make yourself; in which case the point in making use of a cloud service in the first place is pretty much reduced.
The only real solution is backup, and the only backup that can truly be relied upon is one you make yourself; in which case the point in making use of a cloud service in the first place is pretty much reduced.