I don't mean "it's not a high tech native experience with dark mode". I mean the app works poorly, all the time, and gets in the way of actually using the headphones. For example: whenever my headphones are paired with both my phone and laptop (because the app allows for two devices to be paired at once??) I have to manually disable my laptop in the app to listen to phone audio, the "drag down to connect" interface rarely works properly, etc. It really is a very poor experience when compared to BT headphones that don't require an app to manage their state.