NTSB has awesome investigators. Some of the smartest people I've met and worked with in my life. They are very serious and dedicated, while having to put up with a lot of roadblocks, nonsense, and other issues from both corporate America and other government agencies.

Can confirm at least though many years ago, the internal NTSB IT staff/programmers/DB were a joke. I guess that's just government though and like much of government, they relied a lot on outside contractors. For years they were a ColdFusion shop, so I'll let your mind start there.