I don't understand the problem here. Support agents are unlikely to demand a developer's salary.
This is, in part, because every job will value someone slightly differently depending on the unique situation.
That's still not a reason to be secretive. In fact it was cited by the article as one of the great positives of salary openness: you got much more accurate feedback much more quickly which made it easier to make those tricker decisions.
I don't understand the problem here. Support agents are unlikely to demand a developer's salary.